Conflict management

Training leader
Director of BPN Mongolia Branch
  • Master's degree in Advanced Business Communications HWZ (MAS)
  • Diplomas as a leadership coach and consultant (ICI))
Khan Uul District, 15th Khoroo, Mahatma Gandhi Street, Edu Center, 2nd floor, Room 210
1 day

Course content

Let's understand the conflict, ease tensions, and strengthen cooperation.

Conflict is an integral part of everyday organizational life. The intersection of different interests, expectations, cultures, and work styles is especially evident in growing organizations and during times of change. The key is not to avoid conflict, but to deal with it professionally.

This workshop will offer insights, approaches, and practical tools for approaching conflict situations confidently and intelligently.

  • Conflict Causes and Dynamics: Understanding how conflicts arise and develop

  • Types of Conflicts in Organizations: Recognizing Content, Relationship, and Conflicts of Interest

  • The role of the leader: Identify conflicts early and manage them creatively

  • Communication in Conflict: Listening Skills, Giving Feedback, and Effectively Having Difficult Conversations

  • Conflict Resolution Methodology: Structured Dialogue and Practical Solution Development Techniques

 

Learning objectives

Participants will gain a clear understanding of the mechanisms and dynamics of conflict, and acquire practical skills to creatively address conflict, develop solutions, and support sustainable collaboration within organizations.

Participants

This seminar is designed for business owners, executives, and employees who want to recognize conflicts early, discuss them professionally, and resolve them sustainably.

Training files

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Next seminar date

June 19, 2026 -

June 19, 2026

Start: 8:30 am
End: 5:00 pm
Training registration
Seminar: Conflict Management
Date: June 19, 2026